Testimonials

We regularly receive feedback from our customers - a few of the latest examples are shown below...

“Exceptional”

Standard never drops in this hotel - always top class.

 

“In a Word (or 3), Very Very Good”

Couldn’t find fault with anything. Hotel easy to find, plenty of parking, excellent staff, excellent food and excellent room.

 

“Relaxing and Comfortable”

The standards are high and always consistent. The staff are friendly and professional at all times and the food always excellent.

 

“A Wonderful Getaway”

Love this little hotel. The staff and service is second to none. Staying at The Grove House Hotel is a real treat. The garden is lovely.

 

“Wonderful Experience.”

Our stay was completely fulfilling. Easy access to the surrounding area. Wonderful staff.

 

“Excellent!”

Nice large room, large bathroom, well furnished, spotlessly clean, all for not a lot of money...

 

“This hotel is underrated at 3 stars, should be 4 star.”

Very thing, from a warm welcome on arrival to a convivial check out. The excellent standards are maintained throughout your stay.

 

“Fantastic”

Excellent service, staff are fantastic, nothing is too much trouble. We had a family meal in the restaurant on the Saturday night everything was fantastic can't praise them enough.

 

“Relaxing and comfortable”

The standards are high and always consistent. The staff are friendly and professional at all times and the food always excellent.

 

“Fantastic place great staff”

Staff were lovely. Room was really nice. Breakfast was excellent (and brought to room). Couldn't recommend the Grove enough.

 

“Would definitely go back”

Excellent staff, very friendly and helpful. Lovely room, quiet even though we overlooked the road. Top quality breakfast too - delicious!!

 

“Superb”

Good friendly staff, who are long serving and welcoming. Our fourth stay and will be back.

 

“Valentines Night Meal”

We got married here back in 2013 and we heaped nothing but praise on the standard of food, the staff, the whole day was perfect.

Since then we have had our anniversary meals there as well as deciding upon a Valentine's night meal for this year.

A 5 course meal, for just £35.00 a head and the food was sensational. The scallops were cooked perfectly and we have never tasted a nicer, well cooked, piece of ribeye steak. 

Service was superb as always and it was all in the decorated, comfortable environment of the restaurant. Topped off with a rose given to my wife after the cheque had been paid, we left knowing that we would have no hesitation in coming back here again.

Thank you for a boss night! 

 

“Wedding booking”

Went last night with my Dad to book my November wedding reception. Was greeted by the lovely Bruno who was so welcoming! Offered us both hot drinks which were lovely! He let us have a look around the venue after and initial meeting in the Bar without hesitation.

Venue is so lovely! Wonderful conservatory attached to the main room which we are free to make full use of at no extra cost. He gave us lots of helpful suggestions to keep in mind for the wedding without being pushy. 

My wedding reception is now booked for November and I can't wait! 

 

“Nice meal”

Very welcoming staff. Nice ambiance. Had a really nice night. The food was superb with excellent service. The ladies thought the sweet trolley was fantastic - they just couldn't decide what to have ! So much choice. We were offered a free liqueur with our coffee which was a nice touch. All in all a really relaxing atmosphere where we had a great night.

Book it. You won't be disappointed!

 

“Near perfection”

I stay in a lot of hotels and this one was outstanding in many ways: excellent staff who could not have been more welcoming and helpful, decent rooms with superb facilities, and faultlessly clean.

The four poster bed was very comfortable, the bathroom equipped with both a bath and separate, large shower stall, and plenty of space in the room. My only minor complaint would be the lack of electrical sockets, especially next to the bed.

I particularly liked the original coving and high ceilings, while all other appointments were modern. The desk could have been larger but I doubt many guests need this. The iPhone docking station/charger is a great idea, as was the provision of a couple of USB points attached to the TV. 

There were complimentary crisps, cookies, an apple and a bottle of water in the room and these were replaced daily which is a nice touch. 

I didn't eat dinner but the breakfasts were perfect. Nuts, fruit, yoghurts, cereal and pastries are self service while there are plenty of hot choices including the full English and healthier fish option.

 

“Lovely traditional type hotel with good vegetarian choices”

A welcome visit to a traditional type of hotel - warm, welcoming and comfortable with very friendly and efficient staff. Bedrooms spacious and comfortable; bed best slept on for ages.

The restaurant dinner has many traditional and non-vegetarian dishes but ask and you'll get the vegetarian one with some tasty, interesting and different dishes including deserts. Also full vegetarian breakfast available.

Recommended and would stay here without hesitation again. 

 

“Excellent Sunday lunch”

Without doubt, Grove House is the best restaurant for Sunday lunch.

Very traditional service in a formal dining room with exceptional quality food. Traditional sweet trolley not often seen these days.

Usually very busy so worth booking in advance. 

 

“Wonderful”

Went with a couple of friends for a meal and it was wonderful. It was the first time I had been, my friends had been before.

The food was so tasty and fresh and the puddings are just heavenly. There was a lovely atmosphere, the staff were very friendly and attentive.

Even when we had finished the meal they let us stay to chat, they were in no rush to get rid of us. 

 

“Sunday Anniversary lunch”

Looked after from entering the door and nothing was too much trouble.

Seated in bar/lounge area with drinks and menu and then taken through to the restaurant when the food was ready to be served. I recognise a lot of the staff from a visit a few years ago - which must only be a good sign in itself!

Visit was on a Sunday and the menu selection was great. The food that was served was really good and worth the price paid. Service was great - Will definately visit again. 

 

“Beautiful hotel and fantastic staff”

Had a really wonderful stay here with my partner. The staff went about and beyond to fulfil our needs. We were far too rough to face getting ready to sit downstairs for breakfast and planning ahead I asked if it would be OK to have the food brought to the room, which they did. And it was a gorgeous breakfast! Highly recommend 

 

“Fantastic Hotel and Restaurant”

This is an excellent hotel and restaurant.

Myself and a group of 10 friends have recently spent 3 nights here and have nothing but praise for this establishment.

The staff were efficient and friendly, nothing was too much trouble. Our rooms were of a high standard, very clean and comfortable.

The food was superb, plenty of choice, elegantly presented and the vegetables were cooked to perfection which is a rarity in many restaurants. The " Sweet Trolley " was amazing and a rare thing in modern day catering! The breakfast menu was extensive and the full English was cooked to perfection. Well done Chefs.

The waiting staff were attentive and efficient. All in all an extremely well run hotel. We would all recommend a stay here. The Metro Station was just 5 minutes walk away so Liverpool is easily accessible without the car and it meant that we could stay in quiet surroundings rather than the city centre. 

 

“Nice and easy”

A very nice and pleasant hotel.

The restaurant was elegant and the food was excellent although not a great deal of choice. The staff were very helpful and very efficient.

The bedroom was large and very clean. The shower room was quite small but adequate.

Just a word of caution.the hotel has no lift so if you have difficulty with stairs or walking in general then ask for a room from 1 to 4 because the others will involve quite a few flights of stairs.

Overall a very pleasant stay and I would return. 

 

“Beautiful hotel and fantastic staff”

Had a really wonderful stay here with my partner. The staff went about and beyond to fulfil our needs. We were far too rough to face getting ready to sit downstairs for breakfast and planning ahead I asked if it would be OK to have the food brought to the room, which they did. And it was a gorgeous breakfast! Highly recommended.

 

“Fantastic Hotel and Restaurant”

This is an excellent hotel and restaurant. Myself and a group of 10 friends have recently spent 3 nights here and have nothing but praise for this establishment. The staff were efficient and friendly, nothing was too much trouble. Our rooms were of a high standard, very clean and comfortable. The food was superb, plenty of choice, elegantly presented and the vegetables were cooked to perfection which is a rarity in many restaurants. The "Sweet Trolley" was amazing and a rare thing in modern day catering! 
The breakfast menu was extensive and the full English was cooked to perfection. Well done Chefs.The waiting staff were attentive and efficient. All in all an extremely well run hotel. We would all recommend a stay here. The Metro Station was just 5 minutes walk away so Liverpool is easily accessible without the car 
and it meant that we could stay in quiet surroundings rather than the city centre. 

 

“Thank you for a wonderful wedding day”

The Grove House Hotel is the best wedding venue in the North West.
A MASSIVE THANK YOU for making our wedding day A very special day and one we will always remember. The service and food is excellent. All our guests were looked after, nothing was too much trouble. From our day time in your beautiful restaurant to our night time in your function suite. Peter your DJ was accommodating to all music guest request. Buffet was fresh and plenty of food. Thank you all so much. Looking forward to spending our 1st wedding anniversary with you.

 

“Weekend stay”

Very pleasant stay rooms very clean , well decorated . Staff are excellent, can't do enough for you, nothing is too much trouble.
Help carry luggage, fresh milk offered, map and directions of where we were going printed for us. 

 

“The Grove House”

Good sized rooms and en suite. Plenty of parking space at rear of hotel. Good food, good service and friendly staff. 
We visited the area to attend a wedding. We only stayed for 2 nights but would definitely book again when next in the area.

 

“5 Star Service ”

We spent 4 nights here and it was truly five stars. The staff accommodated us when we arrived early. We felt special the entire 4 nights and 5 days. The accommodations were top notch. 
The Grove House is close to the rail station, which is convenient to all if Wallasey and Liverpool.

 

“Christening”

We had our sons christening here on the 14th June. The room was lovely and the food was fabulous.
We were lucky enough to sit outside in the beautiful garden and all the guests said what a great time they had.
We also had a lovely meal there on the Friday the 12th that was great as always. 
Many thanks to Nick and the team who made it a special day. Am sure we will be in again soon for another delicious meal. 

 

“A very nice hotel”

I have stayed at this hotel twice recently and found it to be very good, with very high standards. The food was excellent and served with care, with a super desserts trolley. Probably the best breakfast in the Wirral. 

 

“Best hotel ever!!!”

We had our wedding here and from the minute we booked this fantastic hotel to the day of our wedding nothing was too much.
Nick and each and every staff member pulled out all the stops. Bruno and James made sure everything was perfect on our special day and we couldn't have asked for anything more. Every single guest commented on how beautiful the setting was and the food was outstanding. Even a few of our friends are thinking about getting married here. We cannot thank you enough. The breakfast the day after the wedding was amazing with such a wide range to choose from and the room we stayed in on our wedding night was absolutely beautiful. Thank you again.

 

“Fine dining for a reasonable price.”

The Grove House is very near where I live and although I had been to a couple of functions there some years ago I have not dined there. I went with a friend and was
pleased with the warm welcome we received from reception and indeed from all the staff. The service was excellent and the food delicious. There are different offers on throughout the week as well. The atmosphere was warm and cosy and I am looking forward to my next visit there already. 

 

Outstanding as usual”

From the service when you arrive to the time your coffee is poured this restaurant never fails to deliver. Perfect for every occasion from birthdays to funerals ,weddings to just wanting to be special you can't say that of many in the area. 

 

“Would definitely book again”

Good sized rooms and en suite. Plenty of parking space at rear of Hotel. Good food, good service and friendly staff. We visited the area to attend a wedding. We only stayed for 2 nights but would definitely book again when next in the area.

 

“5 Star Service”

We spent 4 nights here and it was truly five stars. The staff accommodated us when we arrived early. We felt special the entire 4 nights and 5 days. The accommodations were top notch. The Grove House is close to the rail station, which is convenient to all if Wallasey and Liverpool.

 

“Great Christening”

We had our sons christening here on the 14th June. The room was lovely and the food was fabulous. We were lucky enough to sit outside in the beautiful garden and all the guests said what a great time they had. We also had a lovely meal there on the Friday the 12th that was great as always. Many thanks to Nick and the team who made it a special day. Am sure we will be in again soon for another delicious meal.

 

“Lovely Hotel”

Lovely hotel, lovely linens, great breakfast, staff were wonderful. Dinner was amazing! Close to all places in the Wirral peninsula, including Liverpool and North Wales. Lovely gardens.

 

“Everything was perfect”

Staff were lovely & the room was above & beyond what I ever expected. Total value for money, the room was so beautiful, I felt very spoiled...even though it was me who booked it for my husband as a treat.

 

“My wife and I had a great evening...”

...and the Grove is a very special place to us as we had our wedding reception there, we were well looked after and it was very peaceful.

The friendliness and helpfulness of ALL we came into contact with. The whole ambience gave the impression that here was a well run caring team of staff. Well done.
Room was beautiful and comfortable service was excellent, food good, staff very helpful.

Had the best night’s sleep that we have both had in ages. Ideal location. Amenities offered in the hotel passed our expectations... the usual tea and coffee but also hot chocolate, bottled water, fresh fruit, biscuits, crisps and chocolate... all nice little touches. We got a really good deal at the grove house and would definitely stay here again.

 

Friendly, Cheerful and Very Efficient Staff

I felt that I must write to tell you how much we enjoyed our stay with you last weekend.  Our room was very comfortable and well appointed with everything we needed.  All your staff, without exception, were friendly, cheerful and very efficient, and looked after us very well indeed.

The party organised for my aunt's 80th birthday went with a swing and the service you provided, not to mention the delicious food, was appreciated by everyone. 
It is rare to find a hotel that provides such a level of care and comfort for its guests and we shall certainly recommend you to others.

With many thanks for a wonderful time.

 

“Staff with a 'Can Do' Attitude”

We stayed for 1 night on our recent trip to Liverpool for a wedding. The staff were all very friendly and extra amply helpful with a 'can do' attitude.

We had 2 rooms- 1 was on the smaller side but was very comfortable & the other was a large attic style room which was great for our young family! There were snacks in the room on arrival & milk was available for our toddler!

 

“70th birthday celebration”

Lovely welcome. I liked having a drink in the bar before being shown to our table for dinner. Well dressed polite staff.

Three of our party had the smoked haddock risotto with an egg, which was delicious. Melba toast and fresh rolls accompanied it. 

For main, I had belly pork which came with crackling and spinach. Broccoli, carrots, leeks and potatoes then arrived.

The dessert trolley was a joy. The only problem was reaching a decision on one so I had two !

Delicious food. I shall return! 

 

“Excellent Value for Money”

Spent an excellent night at this smart privately owned establishment on Wednesday when we were attending a function at the nearby Wallasey Golf Club which is no more than a gentle 10 minute walk away (or less than5 minutes in the car). Room was clean, bathroom and shower were huge and breakfast was really good value for money. Really good value at £69 for the room + breakfast when compared to the multiple "chains" 

 

“Excellent Hotel”

We really enjoyed our stay and were looked after very well by staff. Love the little touches of fruit, chocolate etc in the room. Shower was powerful even though we were in top room! Breakfast was absolutely first class.
If visiting Liverpool, it's a little out of the way but the reward is that it's quiet and peaceful. The sea front promenade is lovely.

Highly recommended! 

 

“Excellent Value”

Stayed for 2 nights for my partners birthday and staff were very accommodating. Rooms excellent and very clean. Ate in restaurant twice and both nights food was amazing and staff really attentive! Will definitely stay again next time we come back to Liverpool. Thank you :-) 

 

“FAB”

I have stayed in many hotels, including the fabulous blyswood in glasgow. However, this hotel was equal to a 5* in service (they went out they're way to accommodate us) and food. It was late when we arived and they kindly made up sandwiches and served my partners birthday cake including dimmed lights and happy birthday song. When we had dinner the following night we were given a free starter to try( haggis and kidneys in a wonderful sauce which we shared), along with the starters and main course we ordered. In all honesty I could have done with another stomach to finish it. Would highly recommend the duck. If anyone is thinking about staying here, don't hesitate. Just book. All in all great stay and would come back in a heartbeat.